Cancellations are permitted. However you will be required to submit your cancellation in writing via email. The cancellation request will be considered from the time sent, rather than the time read by us. Make sure we acknowledge within twenty-four hours, and if we don't please give us a call to insure we've received it. Our refunding policies are as follows:
In short, no. Smoking is never permitted on our vehicles under any circumstances. The reason for this is primarily for the preservation and cleanliness of our vehicles in consideration for other clients. We do our best to insure that our vehicles are kept as close to new condition for as long as possible. This is furthering along that desire.
We do not prefer charging for gratuity. It is our preference to leave this at your, the client's, discretion. In cases where we do include the tip on the bill, you will have full disclosure from us prior to payment submission.
As long as you are of legal drinking age, you are more than welcome to consume any and all legal alcoholic beverages.
We gladly accept all major credit and debit cards. We also accept travelers' checks and some personal checks. For specific details, give us a call or send us an email and we'll be glad to provide detailed information
If you make major changes to your route, you may incur further charges. This is left up to the chauffeur, and they will disclose to you what the charge would be prior to initiating the change. This way there is no unanticipated surprises.
If any question you might have is not addressed here, please contact us whenever you can. We'll be happy to provide answers.